FAQ

No two replacement projects are alike. In order to decide the cost of your window or door replacement project, we will need to fully understand your wants and needs. Schedule a no-obligation, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella^® design expert will work with you to understand your plan, pick high-quality products and get measurements for your replacements.

In addition to creating high-quality products in multiple styles, we also provide payment and finance options to help make your replacement project affordable.

It’s our goal to make sure we answer all of your questions about windows and doors from Pella of Plattsburgh. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient possibilities. To be certain we can cover all of it, we recommend you plan for about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Plattsburgh are done by a Pella^® Expert Installer^SM. Under his or her supervision, Pella-certified installers will work to install your windows or doors. They must sit through a thorough set of training courses to make sure your windows and doors are appropriately installed and match Pella’s warranty criteria. You can read more about your straightforward, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and almost all of Canada. How will this affect you? Not only could you recognize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella^® vinyl windows is that you won’t have to paint them. They are available in a number of colors, so you’ll find a color that complements your house. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Plattsburgh provides services and support that larger stores can’t. Our professional staff has skill in selling, installing and servicing Pella^® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work answering them.

There are a variety of reasons why Plattsburgh-area folks go with Pella of Plattsburgh for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Plattsburgh has a dedicated window and entry door showroom. This distinct way of doing business provides you a customized experience with the help of a local Pella^®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Plattsburgh has a top-notch, energy-efficient and sturdy solution.