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FAQ

No two replacement projects are alike. Between glass options, hardware and additional features, our windows and doors are very customizable. We'll provide a free quote, so your clients will know how much their window or door replacement will cost. To get a quote, you can visit our showroom in Plattsburgh or call us at 518-563-8536. 

 
 
 
 

A Pella® Expert InstallerSM leads installations of replacement windows and doors from Pella of Plattsburgh. Under his or her supervision, Pella-certified professionals install your client's windows and doors for them. These professional installers go through training courses to make sure your client's windows and doors are properly installed and meet Pella's warranty criteria. 

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your client's installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact your clients? Not only could they see a drop in heating and cooling costs, but they'll help reduce environmental impact. 

The benefit of Pella® vinyl windows is that your clients won’t have to paint them. They are available in a variety of colors, so your clients will find a color that accompanies their house. We don't endorse painting vinyl products; this will nullify your warranty.

Pella of Plattsburgh offers services and support that larger stores aren’t able to. Our professional staff has skill in selling, installing and servicing Pella® windows and doors. Your clients will have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” Simply call our office, sales representative or project manager with any questions or concerns. We'll get to work answering them.

There are a variety of reasons why Plattsburgh-area homeowners go with Pella of Plattsburgh for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All our high-quality windows and doors are created with care and serviced by Pella’s expert Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Plattsburgh has a dedicated window and entry door showroom. This unique way of doing business provides your clients with a customized experience with the help of a local Pella®-certified team. Whether your clients are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Plattsburgh has a top-notch, energy-efficient and sturdy solution.