FAQ

No two replacement projects are alike. In order to decide the cost of your window or door replacement project, we will need to fully understand your wants and needs. Schedule a no-obligation, in-home consultation and we’ll be able to provide you with a free quote at your consultation. A Pella^® design expert will work alongside you to visualize your plan, pick high-quality products and get measurements for your replacements.

In addition to creating high-quality products in multiple styles, we also provide payment and finance options to help make your replacement project affordable.

It’s our priority to ensure we answer each of your questions about windows and doors from Pella of Plattsburgh. We’ll take a look at all the features and options available to you, including material choices and energy-efficient possibilities. To be certain we can cover all of it, we recommend you allow about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Plattsburgh are done by a Pella^® Expert Installer^SM. Under his or her supervision, Pella-certified installers will get your windows or doors installed. They must sit through a thorough set of training courses to make sure your windows and doors are appropriately installed and match Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you recognize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella^® vinyl windows is that you won’t have to paint them. They are available in a variety of colors, so you’ll find a color that accompanies your house. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Plattsburgh offers services and support that larger stores aren’t able to. Our professional staff has skill in selling, installing and servicing Pella^® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are a variety of reasons why Plattsburgh-area folks go with Pella of Plattsburgh for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s expert Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Plattsburgh has a dedicated window and entry door showroom. This unique way of doing business provides you a customized experience with the help of a local Pella^®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Plattsburgh has a top-notch, energy-efficient and sturdy solution.